Privacy Policy

SunQuest Solar ("SunQuest," "we," "us," or "our") provides residential solar power agreements and related roofing services to homeowners in South Jersey. This policy explains what information we collect when you use our website or submit an eligibility request, how we use it, and the choices you have.

By submitting a form on our website or through a social media platform, you agree to the practices described here.

Information we collect

We only collect information you choose to give us, plus limited technical data that is gathered automatically.

Information you provide:

• Your name
• Your phone number
• Your home address or ZIP code
• Your approximate monthly electric bill
• Whether you own your home
• The approximate age of your roof

Information collected automatically: when you visit our site, we and our advertising partners may collect your IP address, browser and device type, pages viewed, and how you arrived at our site. This is done using cookies and similar technologies, including the Meta Pixel.

How we use your information

• To determine whether your home may be a fit for a solar power agreement
• To prepare a savings estimate specific to your property
• To contact you about your request by phone, text message, or email
• To schedule a site inspection if you choose to move forward
• To submit permit and utility interconnection applications on your behalf
• To measure and improve the performance of our advertising

How we share your information

We do not sell your personal information to unrelated third parties, and we do not share it with unaffiliated companies for their own marketing purposes.

We share information only as follows:

• Installation and financing partners who provide the solar power agreement, perform the installation, or service the system on your roof
• Service providers that help us operate — such as our website host, form and email tools, and customer records systems
• Utilities and permitting authorities, where required to submit an interconnection or permit application on your behalf
• When required by law, or to protect our legal rights

Text messaging originator opt-in data and consent are not shared with any third parties for marketing purposes.

Advertising and cookies

We advertise on Meta platforms (Facebook, Instagram, and Threads) and use the Meta Pixel on our website. The Pixel helps us understand which ads lead to eligibility requests and lets us avoid showing ads to people who have already contacted us.

You can manage how Meta uses your data for advertising in your Facebook or Instagram ad settings. You can also block or delete cookies in your browser settings, though parts of our site may not work as intended if you do.

How long we keep your information

We keep eligibility requests for as long as needed to respond to your inquiry and to meet our legal and recordkeeping obligations. If you become a customer, we retain records for the duration of your agreement and for the period required afterward by law. You may ask us to delete your information at any time using the contact details below.

Your choices and rights

• Ask what personal information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Withdraw your consent to be contacted by phone, text, or email
• Opt out of texts by replying STOP to any message

To exercise any of these, contact us using the details below. We will respond within a reasonable period, and within any timeframe required by applicable law.

Children

Our services are intended for homeowners and are not directed to anyone under 18. We do not knowingly collect information from children.

Security

We use reasonable administrative and technical safeguards to protect the information you submit. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page.